We leave no one behind in the race to green

Terms and conditions

UGI International maintains this website for your personal information, education, and communication. You may download material displayed on the website for non-commercial, personal use only, provided you also retain all copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, transmit, reuse, repost, or use the content on our website for public or commercial purposes, including the text, images, audio, and video, without UGI International written permission. Your access to and use of this website is also subject to the following terms and conditions and all applicable laws. By accessing and browsing our website, you accept, without limitation or qualification, the Terms and Conditions below. If you don't accept the below terms and conditions you may not use our website.

If you have any questions about this site or the below Terms and Conditions, please contact us.

Compliance with laws

By downloading from or using the website, you agree to comply with all applicable laws and regulations, including U.K. export and re-export control laws and regulations.

Refund policy

If for any reason your account was improperly charged, please contact your local UGI International office. The phone number and address for your local UGI International office is listed on your most recent UGI International invoice or statement.

Governing law

Any controversy or claim arising out of or relating to these Terms and Conditions, including the website legal and privacy statement (which is incorporated here in by reference), or this website or the use thereof, shall be interpreted in accordance with English law and the parties submit to the non-exclusive jurisdiction of the English courts.

Forward-looking statements

Information on the website, other than historical financial information, may consist of forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. For instance, factors that could cause results to differ from these statements include the rate of adoption of new technology, competitive pricing actions, and marketing programs, among others.

No Warranty. THIS SITE AND ALL MATERIAL AND CONTENT ON THIS SITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NONINFRINGEMENT. Without limiting the foregoing, UGI International does not promise or warrant to you that any aspect of the website and system will work properly or will be available continuously. UGI International also assumes no responsibility and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the website or your downloading of any materials, data, text, images, video, or audio. While UGI International uses reasonable efforts to include accurate and up-to-date information in the website, UGI INTERNATIONAL DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, VALIDITY, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR OTHERWISE RESPECTING, THE MATERIALS AND CONTENT ON THIS SITE OR ANY SITES LINKED TO THIS SITE. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

Links to third party websites. Certain links in website will let you leave this website for web sites, web pages or services not operated by UGI International or its affiliates ("Third Party Websites"). Third party websites are not under the control of UGI International and UGI International is not responsible for the contents of any linked third party website or any links, any changes or updates to third party websites. UGI International is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by UGI International of the site.

Right to Update. UGI International may at any time revise these Terms and Conditions by updating this webpage. You are bound by any such revisions and should therefore periodically visit this page to review the then-current Terms and Conditions to which you are bound.

Limitations on UGI International abilities

Websites are never perfect, and thus UGI International may inadvertently use or disclose your information in ways not contemplated by our Legal & Privacy Statement or even in direct contravention of it. For example, there could be a glitch in the software that could result in an unintended disclosure, or UGI International might also make ad hoc use of your information in ways it can't contemplate here. UGI International will do its best to work with you if such situations arise, but your sole remedy in these cases is to have UGI International try to rectify the problem as soon as it can.

In addition, although highly unlikely, it is possible for internet transmissions containing your personal information to be intercepted by others. It is impossible for UGI International to ensure the privacy and security of all transmissions made to and from the Site while in transit.

UGI International does not control the privacy policies of the websites to which it provides links and you should be aware that if you click through to such a site, you will be subject to that websites privacy policies.

UGI International uses industry-standard methods of securing its database of user information, such as, if and where appropriate, firewalls and limits on who can access user information databases. However, please keep in mind that there is no such thing as perfect security on the Internet and that the facility to send emails to UGI International i.e. contact us, is not a secure medium and should not be used to send confidential/sensitive information.


If you would like to update or correct information previously provided to us, please contact us with your new information.

Consent and changes to policy

Subject to the above provisions, by using our website, you consent to the collection and use of information by us. If we decide to change our privacy statement, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we may disclose it.